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Project Highlights

Platform

Customer Portal Portal

Platform

Customer Portal Portal

Platform

Customer Portal Portal

Platform

Customer Portal Portal

Platform

Customer Portal Portal

Introduction

Subheading

I spearheaded the user experience design for the Viniflora app, catering to both iOS and Android platforms, from its inception in June 2018. My responsibilities encompassed a wide range of tasks, including conducting user research, creating wireframes and prototypes, and collaborating with developers to ensure seamless implementation.

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Until December 2020, I directed efforts to enhance the app's functionality, address user feedback, and optimize the overall user journey.

Kick-off

Subheading

I spearheaded the user experience design for the Viniflora app, catering to both iOS and Android platforms, from its inception in June 2018. My responsibilities encompassed a wide range of tasks, including conducting user research, creating wireframes and prototypes, and collaborating with developers to ensure seamless implementation.

​

Until December 2020, I directed efforts to enhance the app's functionality, address user feedback, and optimize the overall user journey.

1.Β Understand (Discovery)

Subheading

Clarify the problem before jumping into solutions.

  • The Challenge
  • Stakeholder interviews
  • Business goals & constraints
  • User needs / pain points
  • Competitor review

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πŸ‘‰ Output: Problem statement + clear objectives

2.Β Define

Subheading

  • Turn insights into a focused direction.
    • Personas / user types
    • Key journeys / tasks
    • Prioritised problems to solve

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  • πŸ‘‰ Output: Defined scope + UX strategy
  1. Ideate

Subheading

Explore solutions quickly and broadly.

  • Sketches / concepts
  • User flows
  • IA (Information Architecture)

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πŸ‘‰ Output: Early solution directions

  1. Design

Subheading

  • Bring ideas to life.
    • Wireframes β†’ high-fidelity UI
    • Design system / components
    • Interaction design

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  • πŸ‘‰ Output: Polished screens & prototypes
  1. Test

Subheading

Validate before building.

  • Usability testing
  • Feedback loops
  • Identify friction points

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πŸ‘‰ Output: Insights + improvements

  1. Deliver

Subheading

Work with developers to launch.

  • Handoff (Figma, specs, tokens)
  • Design QA
  • Collaboration with engineering

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πŸ‘‰ Output: Built product

  1. Measure & Improve

Subheading

UX doesn’t stop at launch.

  • Track KPIs (conversion, engagement, drop-offs)
  • Iterate based on data
  • Continuous optimisation

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πŸ‘‰ Output: Ongoing improvements